Investrust Bank Plc is looking for suitably qualified, vibrant, self-motivated individuals to fill the position of Branch Manager that have fallen vacant under the Retail and Business Banking and Operations Departments respectively.
Locations: Soweto Branch, Mongu Branch, Kafue Road Branch, Levy and Chipata Branch.
Purpose of the Job
• Reporting to the Head Retail and Business Banking, the job
holder will be required to drive and deliver exceptional
retail business performance, through the provision of
efficient business management, powerful leadership, team
development and achievement of operational rig our
excellence.
Duties and Responsibilities
(i) People Management
• Achieve target sales service, working with the team
leaders and branch staff through in-branch business
development activities, effective Banking Hall
management and providing feedback to the team.
• Build and develop a high performing team through
embedding performance development and coaching.
Ensure that team members recel ve coaching and
feedback in order to develop to achieve their maximum
potential.
(ii) Business Management
• Budget accountability by way of being responsible for
achieving annual sales targets as agreed with the Head of
Retail and Business Banking and monitoring of progress
towards achieving targets is done on a monthly basis.
• Responsibility for maintaining a healthy balance sheet in
the branch i.e. ensunng the assets on the books of the
branch are performing to expected standards, that low
quality assets are kept to a minimum and that the
earnings contribution of the branch is within acceptable
levels Brand, Product and Business proposition by
providing clear direction to branch staff on the Investrust
Bank Retail businessobjectives, translating and prioritizing
into business performance measures at branch level.
(iii) Rigour/Compliance
• Ensure compliance with operations risk and rig our
requirements e.g. health & safety standards, security of
premises, KYC and anti-money laundering measures.
(iv) Customer Service
• Take ownership of queries complaint resolution
processes and review monthly trend analysis and provide
input into action plans to prevent recurrence.
(v) Administration
Provide feedback on the performance or service delivery
of external service providers (such as courier service,
cleaning service etc. ) to the senior manager and Head
office procurement, to assist them with future contracts.
Qualifications and Experience
• University Degree in Business Administration or other
relevant discipline
• At least 3 years retail supervisory experience
How to Apply
Applications and CVs should be emailed to: jobs@investrustbank.co.zm not later than 24th February,
2018.
*Please note that only shortlisted candidates will be contacted.
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