By Jason Ankey, Chicago-USA
After skipping four grades in elementary and high school, graduating from
college at 18, then landing a business-development position at news
aggregator Digg, Brian Wong was on the fast track to success. But five
months later, he found himself jobless--and trying to determine what to
do next.
Inspiration struck while he was pacing the aisle during a flight. He noticed
that everyone who was awake was either "pretending to work" or playing a
smartphone game. "It hit me that this mobile game thing had become so
popular so quickly, so I was challenging myself to figure out why they
were so addictive," says Wong, 23. "I remember noticing that there were
these achievements that people would be hitting, like leveling up or
hitting a high score … but then what struck me was that in those moments
of happiness people were actually not being appreciated but rather slapped
in the face with a pretty terrible advertisement."
Wong reasoned that rather than interrupting gameplay with banner ads--
and running the risk of alienating users--brands could take advantage of
those moments by offering rewards. He teamed up with former Digg
colleague Courtney Guertin and designer Amadeus Demarzi to launch San
Francisco-based mobile rewards network Kiip (pronounced "keep") in
2010.
Kiip's technology integrates with Android and iOS apps, allowing
developers to incorporate a code that connects brands with users during
relevant moments; for example, Sour Patch Kids might reward gamers
with free candy for reaching a high score.
Kiip initially worked only with mobile games but has since expanded to
other categories, including fitness, music and cooking, giving brands like
Gatorade the chance to offer free drinks to users when they log athletic
achievements. Kiip's network of 1,000 brands (150 are actively running
rewards) pay on a cost-per-engagement (CPE) basis, such as when a user
submits an e-mail address to claim a reward (as 25 million have done so
far). Kiip typically earns 30 cents to $3 per CPE, depending on targeting
criteria, and splits the fee 50-50 with developers. The company reaches 10
million active users daily, up from 4 million last year; annual revenue is
between $10 million and $20 million.
Kiip has received more than $15 million in funding from investors
including True Ventures, Relay Ventures and Crosslink Capital. The
infusions have allowed the company to expand its options. In 2013, it
introduced a self-service platform for brands that now accounts for about
30 ppercent of revenue.
Next up, Kiip is moving beyond smartphones and into other connected
devices. In March the company announced a partnership with Mojio,
maker of a cloud-connected device that converts cars into smart cars. Kiip
integrates into Mojio's apps so that brands can reward users during
everyday driving moments; for example, a connected car might detect that
it will need an oil change soon, and a company like Midas can offer a
discount on the service.
"Kiip isn't limited to just the smartphone or the app," Wong says. "The
moment as a currency, to us, is the most compelling thing because it's
quantifiable, but it's also inherently human, and it is in these moments that
occur across other connected devices that the future of engagement can
occur."
No comments:
Post a Comment