Position: IT Specialist, Phoenix Support x1
Company: Cavmont Bank Limited,Lusaka Zambia
Deadline:24 July 2014
Responsibilities
This position reports directly to the Head of Operations. The candidate will be responsible for the provision of guidance to staff on the processing of monetary transactions on the system to ensure
balancing of transactions on a daily basis and provide support on reports
and systems integration. Key results areas;
• Responsible for system and
process development and compilation of specifications.
• Data quality management of customer information on the system.
• Resolve operational/ FOREX system queries effectively or correctly and within
required or expected timeframe.
• Update system procedures and
processes when changed.
• Resolve inquiries and support requests.
•Process administration.
• Provide excellent customer service.
Experience, knowledge and skills:
• At least 4 years’ general Banking
experience.
• Exceptional knowledge of Phoenix and financial systems in
the banking sector.
• Excellent interpersonal relationship skills.
•Computer literacy essential (Word, Excel and PowerPoint).
• Ability to analyse and evaluate financial information.
Qualification:
• Full grade 12 certificate with credits or better in Mathematics and English
• Degree or diploma in IT-related studies will be an advantage
We welcome applications from suitably qualified candidates,which include a cover letter and comprehensive curriculum vitae
The Human Resources Manager
Head office Cavmont House
P.O. Box 38474
Piziya Office Park Plot 2374,
Thabo Mbeki Road
Lusaka, Zambia
260-211-360023
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